The president of Thai Airways, Kanok Abhiradee, must have been cock-a-hoop when he heard, on August 5th, that he had been awarded the 2005 World Airline Leadership Award by SkyTrax Research, which conducts surveys among airline passengers. According to the company's website, the awards are "the most recognised and respected mark of quality approval for the airline and airport industries".
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Mr Abhiradee had only five days to celebrate before his boss suspended him for "a crisis of huge losses" as reported by the FT. Life at the top certainly is topsy-turvy.
Perhaps, though, the answer lies in a closer look at SkyTrax's website.
Scroll down the page and, below the black and blue image of last year's excellence awards plaque, there is a link to click on. The link is called, "Award Plague". Pity next year's winner.
